Effective Date: 15 February 2025
At BiFiles Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our chat service.
1. Information We Collect
We collect only the information necessary to operate BiFiles Chat safely and effectively.
This may include:
Username and email address (for registered users)
Nickname (for Guest Login users)
Technical data such as IP address, browser type, and device information (for security and abuse prevention)
Information you provide when contacting support
We do not require real names or personal identification details.
2. Guest Login
Guest Login allows users to explore chatrooms without creating an account. Guest users:
Can view conversations
Cannot post messages, upload media, or interact with others
For security and moderation purposes, limited technical data (such as IP address) may still be collected.
3. How We Use Your Information
We use collected information to:
Provide and maintain BiFiles Chat
Ensure platform safety and prevent abuse
Improve functionality and user experience
Respond to support requests and inquiries
We do not use your data for advertising or profiling.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Data is stored on secure servers within the European Union
Personal data is retained only as long as necessary for its purpose
Access to data is limited to authorized personnel only
5. Cookies
BiFiles Chat uses cookies to:
Maintain login sessions
Improve site functionality
Collect anonymous usage statistics
You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the platform.
6. Audio and Video Chat
Some chatrooms support audio and/or video communication.
BiFiles Chat does not record or store audio or video sessions
Audio/video data is processed in real time only
Recording or sharing conversations without consent is not permitted
7. Third-Party Services
We may use trusted third-party service providers to help operate BiFiles Chat (such as hosting or security services).
These providers:
Act only on our instructions
Are bound by confidentiality and data protection agreements
Do not use your data for their own purposes
We do not sell or rent your personal data.
8. Data Sharing Within the BiFiles Network
BiFiles Chat is part of the BiFiles Network, which may include Community Blogs, Community Forum, and Meet & Connect.
Each platform operates independently with its own login and database
Data is not automatically shared between platforms
Any data sharing occurs only when necessary and with user consent
9. Your Rights (GDPR / AVG)
Under the General Data Protection Regulation (GDPR/AVG), you have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of BiFiles Chat after updates means you accept the revised policy.
11. Contact
If you have questions about this Privacy Policy or your personal data, please contact us at:
support@bifiles.com
Thank you for trusting BiFiles Chat. Your privacy and safety matter to us.