Effective Date: 15 February 2025
At BiFiles Chat, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Information We Collect
We collect only the information necessary to operate BiFiles Chat safely and effectively:
- Username and email address (registered users)
- Nickname (guest users)
- Technical data such as IP address, browser type, and device information (for security and abuse prevention)
- Information you provide when contacting support
We do not require real names or personal identification details.
2. Guest Access
Guest access allows you to explore chatrooms without creating an account:
- You can view conversations
- You cannot post messages or interact with others
For security purposes, limited technical data (such as IP address) may still be collected.
3. How We Use Your Information
We use your information to:
- Provide and maintain the platform
- Ensure safety and prevent abuse
- Improve functionality and user experience
- Respond to support requests
We do not use your data for advertising or profiling.
4. Data Storage and Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
- Data is stored on secure servers within the European Union
- Data is retained only as long as necessary
- Access is limited to authorized personnel
5. Cookies
We use cookies to:
- Maintain login sessions
- Improve functionality
- Collect anonymous usage statistics
You can manage or disable cookies in your browser settings. Some features may not function properly without cookies.
6. Audio and Video Chat
Some chatrooms support audio and/or video communication:
- We do not record or store audio or video sessions
- Audio/video is processed in real time only
- Recording others without consent is not allowed
7. Third-Party Services
We may use trusted third-party providers (such as hosting or security services) to operate BiFiles Chat. These providers:
- Act only on our instructions
- Are bound by confidentiality agreements
- Do not use your data for their own purposes
We do not sell or rent your personal data.
8. BiFiles Network
BiFiles Chat is part of the BiFiles Network.
- Each platform operates independently with its own login and database
- Data is not automatically shared between platforms
- Any sharing only occurs when necessary and with user consent
9. Your Rights (GDPR / AVG)
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
10. Changes to This Policy
We may update this policy from time to time. Continued use of BiFiles Chat means you accept any updates.
11. Contact
For questions about this Privacy Policy:
support@bifiles.com
Thank you for trusting BiFiles Chat. Your privacy and safety matter to us.